SASSA’s grant aims to help people who can’t meet their basic needs, such as food and housing, due to unforeseen disasters or their deserving status in South African territory. At the same time, they wait for other grants, medical unemployment, family breadwinners who can’t provide, or disasters that aren’t recognized. 

If your SASSA or SRD R350 appeal is reject, you can apply appeal against the decision of rejection made SASSA. You submit an application of appeal by providing new, correct, and relevant information.

Applications often get turned down because the provided information is incomplete or incorrect. Not giving all the necessary information or giving wrong information by accident can cause red flags and lead to a decline. To avoid these issues, it’s crucial to ensure you fill out every part carefully with the correct information.

Not Eligible

Eligibility criteria play another crucial role in the processing of your entry. To qualify for each SASSA grant, applicants must meet specific standards, such as reaching a particular age, earning an income below a certain threshold, or being employed.

You risk having your application rejected if you fail to meet these criteria. Therefore, reviewing the eligibility rules carefully is advisable to ensure compliance.

Unclear Documents

Poorly written or unclear documentation can also slow down the review process. If the SASSA team has trouble reading or confirming the information on the forms you send in, they might not be able to accept your application. Making sure that all of your paperwork is clear, well-organized, and simple to understand can significantly increase your chances of success.

Weak Evidence

Also, not having enough supporting proof or references can make it harder for your application to be accepted. SASSA may need certain papers, like proof of income, residency, or ID, to make sure you are eligible. The system may automatically reject your application if you don’t provide this important proof. 

Overdue Date

Timing is also crucial. Missing the SASSA grant application deadline means officials might not consider your application, regardless of its quality. To make sure your application gets the attention it deserves, you must follow the deadlines provided.

Source of income

By this, we mean that the applicant had at least R595 in their bank account during the review time. This means that the person has another source of income that is higher than the amount required by SASSA.

SASSA Grant Already Given

The applicant had already received a social grant during the review time, so they could not get any more help.

If you have already availed the SASSA Grants or SRD Funds, then you may not again be served with the SASSA Grant and that’s why your appeal application got rejected.

Identity Verification Failed

There are concerns about the applicant’s identity because the personal information in the application does not match what is in the Department of Home Affairs’s data.

Government Payroll Registration

The applicant worked for the government during the review time, which meant they couldn’t get this grant for unemployed people.

Registration with NSFAS

During the review time, the applicant received money from the National Student Financial Aid Scheme (NSFAS), which shows that they had another source of financial support.

Signing up for UIF

During the review, the applicant received payments from the Unemployment Insurance Fund (UIF), showing they were getting other financial help.

Over Age 60 Years

During the review time, the applicant was older than 60 years old, which meant they did not meet the age requirements for the grant.

Age Under 18

Applicants must be at least 18 years old, but this person was younger during the review time, which meant they weren’t eligible.

Deceased Record on DHA

The applicant is no longer qualified for the grant because the Department of Home Affairs database shows they have died.

Exclusionary Response

According to the application form, the person applying already gets more than R350 a month, which means they are not eligible for this grant.

Debtor Status

Applicants must meet the requirements every month to keep getting the grant. This means the application received R350 in a month when it was not eligible, leading to its temporary suspension until eligibility is restored. 

Making sure you have everything you need before going on a journey to check on the progress of your SRD appeal is very important. Make sure you have these must-have things on hand to speed up the process and improve your chances of success.

  • Officials will use this important information to identify you throughout the appeals process.
  • Your active cell phone number that you used when you first applied for the grant. Make sure this cell phone number works because this is where you’ll probably get a one-time password (OTP) or verification code during the status check.
  • You need to have a device that can connect to the internet. This could be a smartphone, laptop, tablet, or desktop computer with a strong internet link. This requirement exists because the process of checking SASSA appeal status occurs online.
  • You must have a stable and consistent internet connection to use the online SASSA status check appeal tool without problems.

It can take a long time to appeal a decision, so it’s important to be patient and dedicated throughout the process, following up regularly until the case is over.

You may again file an appeal if your application got rejected. To file SASSA appeal, follow these steps:

  • Visit the SASSA appeals website 
  • Fill in the blanks with your ID card number and reference number.
  • To get a unique PIN, click the “Send PIN” button
  • Type in the PIN and submit it.
  • Pick the month for which you want to appeal the ruling.
  • From the drop-down menu, pick the reason for your request.
  • Click “Submit” to finish the request process.

Within a few months, SASSA will look over your appeal and let you know the status by sending a message to the contact information you gave.

You will get confirmation by SMS on your SASSA registered mobile number as soon as your appeal is approved. When your appeal is accepted, the website’s status will likewise update to “Approved.”

You have ninety days from the day of denial to file an appeal with SASSA. Do not wait to appeal; do it as soon as this opportunity opens.

Your local and regional SASSA office has hard-copy appeal forms available. Alternatively, appeal forms are available online at the SASSA website.

Your local and regional SASSA office has hard-copy appeal forms available. Alternatively, appeal forms are available online at the SASSA website.

The completed appeal form and any necessary supporting documentation must be turned in in person at the same regional SASSA office where your initial application was made. Bring your green ID book to submit your fingerprints for biometric ID verification.

Complete all areas of the appeal form. Tell us why your application was turned down the first time. Give a thorough explanation of your reasons for thinking you still meet the requirements and deserve the grant. List any other supporting paperwork you are sending in.

Send any missing documents from your first application or revised versions of previously inadequate or rejected components. This covers updated medical evaluations, income reports, proof of residency, copies of ID, etc.

Your appeal will be acknowledged with an SMS. The provincial Appeals Committee will evaluate it at their next meeting. An SMS stating the final appeal result will then be sent to you. The process might take several months to complete.

If your appeal gets accepted, you will receive instructions to complete and submit your grant application at the closest SASSA office within five days. Your grant funds will then begin to be processed as long as you continue to comply.

If your first appeal is denied, you regretfully cannot file another one right away. You must wait a full year before resubmitting an entirely new grant application. You can, however, ask to file a subsequent appeal in rare circumstances.

No, the only month for which you will be paid is the one that has been approved. Every extra month requires you to file a fresh appeal.

Unfortunately, you cannot appeal the Appeals Committee’s decision. Wait 12 months, then reapply for the grant from the beginning.

You can appeal online, by mail, or personally by visiting a SASSA office. Select the method most appropriate for you.

Inform SASSA immediately about any changes that may impact your eligibility. Provide updated documentation to support your new circumstances.


The easiest way to find out what’s going on with your appeal is to go to and check there. To get to your case information, go to the relevant section, enter your ID and registered cell phone numbers, and then follow the on-screen instructions.


SASSA also has an SMS tool that lets you check on the status of your appeal by sending a certain code to a certain number. Most of the time, you’ll need to send an SMS with your ID number to a number given, and SASSA will respond with the state of your appeal.

Phone Call

You can call the SASSA helpline and talk to someone to find out what’s going on with your case. Be ready to give your ID number and any other information needed to verify your identity.

Visit Office

If you’d rather talk to someone in person, you can go to the SASSA office closest to you and ask for help checking on the progress of your appeal. Bring your ID and any other identification documents you might need.

Via Mail

If you’d rather do things the old-fashioned way, you can write a letter to SASSA with your ID number and contact information, asking them to check on the progress of your appeal. SASSA will send the information you asked for by mail.

You should learn about all the different appeal statuses so that when you see your own, you can quickly tell what it is. One of these states will be sent to you: 

  • Accepted: Your appeal was accepted, and you will now get your SRD grant payment for the month that your grant was turned down. 
  • Identity Verification Failed: This means that the personal information you gave in your application does not match the Department of Home Affairs records. This suggests that there is a problem with your identity.
  • Existing SASSA Grant: This shows that the applicant is getting another social grant during the appeal time, which means they can’t get the SRD Grant.  
  • Registered with NSFAS: This means that the applicant got money from the National Student Financial Aid Scheme (NSFAS) during the reconsideration process, which shows that they have another source of money.  
  • UIF Registered: During the appeal, the candidate received payments from the Unemployment Insurance Fund (UIF), which suggests they have access to another source of financial aid.
  • Government Payroll Registered: The person applying worked for the government during the appeal time, which shows that they had a job and were making money.
  • Age Outside Range (>60): The person is over 60 during the hearing, so they can’t be considered because of age limits. 
  • Age Outside Range (<18): The application is younger than 18 during the hearing, so they can’t apply because of age limits. 
  • Deceased Record on DHA: The Department of Home Affairs (DHA) database listed the applicant as dead during the appeal process. This surprising error can significantly impact the appeal’s outcome, requiring swift action to correct the mistaken status in the official records. 
  • Alternative Source of Income Found: During the time of reconsideration, the applicant kept a bank balance of R624 or more, which showed that they had a source of income other than the grant that made them eligible.

Act Right away

You should file an appeal within 90 days of being turned down as soon as possible. Putting things off may harm your chances.

Fill out the form Very carefully

Not a single blank should be left on the Appeals Form. Information that isn’t filled may raise red flags.

Justify your claim strongly

Give specific reasons why you still think you earned the grant and meet the requirements.

Provide up-to-date paperwork

Send in your latest medical records, income statements, proof of residence, or any other papers that were missing or not enough before.

Dispute the Reasons for Rejection

Show proof that you disagree with why your first application was turned down.

Provide Eligible Requirement

Focus on meeting the grant requirements one step at a time in your appeal, and use facts instead of feelings. Double check the documents before final submission, you must meet the eligibility criteria and finally the chances of rejection are vanished.

When an unsuccessful appeal, most people find that, when the 12-month window has passed, it would be practical to reapply for the grant entirely from the start. With this new application, you can re-present your case with revised paperwork or altered circumstances that could improve your chances of approval.

Denial of your first grant application appeal might be depressing. Understanding the procedure and possible future directions is crucial, though. Appeals Committee decisions are usually regarded as final, giving you few other choices for quick action. 

You’ll have to wait a full year after receiving the rejected appeal before you may reapply for the grant from the beginning. This waiting time is required by legislation and gives you time to have maybe your circumstances change or for fresh evidence to come forward.

Rarely, but if extraordinary circumstances or strong new evidence surface after your first appeal decision, you may file a second appeal. Such circumstances allow you to ask SASSA for authorization to file a secondary appeal formally.

However, managing your expectations is important because there’s no assurance your request will be granted, and relatively few secondary appeals will go forward. 

It can be scary to figure out the complicated world of social aid, especially if your application runs into problems you didn’t expect. If your application for an SASSA grant has been turned down or delayed, you don’t have to give up.

If you disagree with the result, the SASSA Status Check Appeal process can save your life by letting you possibly get the money you deserve.

This appeals process aims to ensure that all applicants have their cases looked at fairly and thoroughly. If your first application was turned down because of missing paperwork, a misunderstanding of your situation, or some other reason, the appeal process lets you present your case again, with more proof if needed.

However, being careful and well-prepared for the appeals process is very important. Knowing the exact requirements, dates, and steps can greatly improve your chances of getting a good result.

Getting through the SASSA appeal process can be difficult and full of uncertainties. But if you support yourself with information and persistence, you can increase your chances of achieving a good outcome. The appeal process ensures justice and provides a means for those who believe they have been unfairly denied assistance to have their case reconsidered.

Staying diligent, careful, and patient during this procedure is critical. Get the required paperwork, thoroughly prepare your case, and carefully follow the instructions. If you encounter any difficulties or are unclear, don’t hesitate to ask SASSA staff or community support services for advice.